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Communities & Businesses We Serve

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Why iHug

Our community was touched after we learned about iHug's story and why the company was founded. We have decided to unite so we can make a difference in our community and provide safe, reliable and responsible transportation in healthcare. ~ Community Leaders

  • Home Pick-ups

    Anytime, Anywhere

  • Affordable

    The Right Price

  • Professionally Trained Drivers

    Only The Best

  • Short or Long Distance

    Sedan & Executive Sedan

  • Online Security

    All Payments Are Secure

  • Wheelchair Rides

    We Serve Everyone


  • Frequently Asked Questions

    We offer sedan rides which is a 4 door full size sedan. We also have wheelchair accessible vans.
    Our networked drivers are at a minimum, CPR certified. Many also have a background in healthcare. This is not simply a taxi service, it is a safe, and reliable option for you or your loved ones. As a friendly reminder, if during the booking the wrong vehicle type is selected, there will be no refunds. You can sign up here to get accurate prices: Sign Up
    It's as simple as signing up online with your email. Login to your account, enter your trip details and pay with card or bank account. In minutes you will receive confirmation of your booking.
    Walkers and foldable wheelchairs are no problem, as long as you can transfer yourself into a car without assistance. If you're wheelchair bound, just select wheelchair ride when making a booking.
    We have a same day cancellation policy of $25. However, you can avoid the fee if you edit your booking at no extra charge at least 48 hours in advance.
    You're able to track your driver in your account. Simply click on your booking and you will see their estimated time of arrival.
    Of course. You can bring an additional 2 to 3 people with you at no extra charge.
    We cater for both short and long distance rides. To get accurate pricing please follow the link: Book Now
    No, we provide non-emergency transportation options, including sedan and wheelchair accessible vehicles. In case of an emergency call 911.
    No, we believe in all age transportation. Anyone can book a ride in their account and will be treated with courtesy, respect, and care.
    In your online account, you're able to book as many rides into the future as you'd like.
    No, we believe in all age transportation. Anyone can book a ride in their account and will be treated with courtesy, respect, and care.
    If you require a driver to wait, please ensure you select additional wait hours to your booking.
    We suggest selecting additional wait hours when booking a round trip, as the driver will stay with you. If you don't require the driver to stay with you, the nearest driver will drive you back.
    Security is one of the biggest considerations in everything we do. We use Stripe as our payment processor as it enforces the highest security measures in the industry.
    We have drivers serving you in the Greater Sacramento Area and surrounding 5 counties which include but not limited to Placer, El Dorado, Yolo, San Joaquin, Contra Costa and Solano.
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    Making a difference in Our Community!

    Each year more than 3.6 million missed appointments cost $150 billion in wasted healthcare expenditure. iHug is working around the clock to breakthrough transportation barriers in healthcare.

    We're addressing this major barrier in healthcare because we deeply believe life is precious, and the dearest gift we can give anyone is robust healthcare through readily available transportation. Celebrating people and their life, that is who we are. Helping people live healthier, live happier and live longer, that is what we do.

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